Privacy Policy

1. Who we are

The controller of the personal data as defined in Article 4.7 of GDPR is: Wild Star BV, a company incorporated under the laws of Belgium and with registered address Reigerstraat 32, 9000 Ghent, Belgium. Data Protection Officer can be contacted at [email protected].

2. Lawful purpose

For the correct functionality of the Wild Star Services, certain data fulfilling the definition of “personal data” given by paragraph 4.1 of GDPR needs to be processed. This data is stored and processed solely for the purpose of enabling the features of the Service. By accepting this EULA, you are entering a contract and personal data is lawfully processed in accordance to paragraph 6.1.b of GDPR.

3. Location

The Personal Data is stored on servers within the European Union and the United States of America. In case the servers are located in the USA, they are always hosted at centers which participate in EU-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce and the European Commission.

4. Time Period

The Personal Data is necessary for the correct operation of the Wild Star Services. They will be processed as long as the service is in use. In case you decide to stop using the Wild Star Services and uninstall the related apps, all Personal Data will be removed from our servers within a period of 7 days, with the exception of data we are required to hold for compliance with a legal obligation which requires processing by Union or Member State law, as specified in GDPR Article 17.3.

5. Right to be forgotten, rectification of Personal Data

You have the right to request erasure of your Personal Data by GDPR Article 17 and 18). To do so, uninstall the apps and the data will be removed automatically as specified in the “Time Period” paragraph. The Wild Star Services depend on the Personal Data being processed and can not work correctly without it. The Personal Data originates from the input given by the user; rectification can be done by editing the data within the app at any time.

6. Collected Data

SIP Account Credentials

Required for Push Notifications to work. They are used to register the account on the server and forward any incoming calls to the device via Push Notifications.

IP Addresses

When using features which require server components, like Push Notifications, or any web services, IP address and browser information may be logged by the servers. The logs are automatically rotated and the information in them is only processed when troubleshooting specific issues, or when required by law.

Usage Data

The servers collect information whether the app has been actively used within the current month, for accounting/billing purposes. The data has a form of pseudonymized identifier which is reported by the app when it is used and the time since the last report is more than 14 days.

7. Data Portability

You have the right to request a copy of your Personal Data in a portable format.

8. Complaints

You have the right to lodge a complaint with a supervisory authority.